Is there a minimum order quantity (MOQ)?
There is a $500 minimum order quantity for the first order and a $300 minimum order quantity for all future orders. There is no minimum order quantity for individual SKUs. Customers can mix and match whichever combination of products they wish to order as long as the total order size is at least $500 for first orders and $300 for reorders?
Why do you have a minimum order quantity?
We are dedicated to blowing our customers away with amazing customer service. We cannot realize this mission if we open the doors to everyone. While we would be more than happy to learn more about your business or have you out to the lab for a visit, our minimum order quantities are non-negotiable.
What if the product doesn’t sell?
For your first order, you can return (or swap out) any product that you have not sold in the first 30 days after payment. For all following orders, you cannot return unsold product for a refund, but you are still able to swap it out for product of equal or lesser value
Do you offer net terms?
No, payment is due upon receipt. However, for your first order, you can return (or swap out) any product that you have not sold in the first 30 days after payment. For all following orders, you cannot return unsold product for a refund, but you are still able to swap it out for product of equal or lesser value. We do not begin fulfilling your order until your payment has been deposited into our account.
Do you charge for shipping?
No, unless you need your shipment expedited. If you would like your order expedited, we will send you your options and add the option you select to your invoice. Otherwise, Sunny Skies CBD send all shipments with USPS Priority Mail (2-3 business days).
Which forms of payment do you accept?
Credit card or wire transfer. Your invoice will include a link to pay with a card, as well as wire instructions in case you are over your card limit. You will receive payment instructions when we send you your invoice.
What is your lead time?
2-3 business days to ship. We send everything with USPS Priority Mail. You will receive an email with a tracking number once your product has shipped.
How do I get samples?
Fill out the form above. Request the products you would like to sample in the “Comments” section.
Do you offer white label products?
All products on our site can be purchased without labels. No change in price for white label. Please see White Label page for details.
Do you offer label design services?
Yes. Please see pricing and process details on the Private Label Design page.
